Eligibility for Returns: We accept returns for products that are unopened, unused, and in their original packaging within 30 days of delivery. Products that have been used or damaged by the customer are not eligible for return.

Return Process: To initiate a return, customers must contact our customer service team via email or phone with their order number and reason for return. Our team will provide instructions on how to return the product.

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

Inspection and Refunds: Once the returned item is received and inspected, we will notify the customer of the approval or rejection of their refund. Approved refunds will be processed within 5-7 business days and applied to the original method of payment.

Exchanges: If a customer wishes to exchange an item, they must first return the original item and then place a new order for the desired product. Exchanges are subject to product availability.

Non-Returnable Items: Certain items, such as gift cards, sale items, and customized products, are non-returnable. Please review product descriptions carefully before making a purchase.